1. Introduction

These Terms of Service ("Terms") govern your use of https://visitmalaysia.ai (the "Service"), operated by EpicTravel AI Sdn. Bhd.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

2. Description of Service

visitmalaysia.ai provides:

• Travel information, guides, and itineraries
• AI-assisted chatbot support for travel queries
• Integration with transport and travel-related systems
• Access to third-party travel services, including booking platforms

The Service is designed to help users plan and navigate real-world journeys across Malaysia.

3. Use of the Service

You agree to use the Service only for lawful purposes.

You must not:

• Use the platform for fraudulent or misleading activities
• Attempt to interfere with system functionality or security
• Use automated tools, bots, or scripts to manipulate traffic or data
• Artificially inflate impressions, clicks, or engagement on the Service
• Use the Service in any way that may harm the platform or other users

4. AI-Assisted Information

The Service includes AI-assisted responses generated based on structured data, creator inputs, and user queries.

While we aim to provide accurate and useful information:

• Responses are informational only
• Travel conditions may change in real time
• Users should verify important details independently

EpicTravel AI Sdn. Bhd. is not responsible for decisions made based on AI-generated outputs.

5. Travel Information & Third-Party Services

The Service may include links or access to third-party services such as:

• Transport providers
• Travel booking platforms
• Accommodation and travel inventory providers

We do not control these third-party services and are not responsible for:

• Availability, pricing, or accuracy
• Booking outcomes or cancellations
• Third-party policies, terms, or actions

Users are advised to review third-party terms before making any bookings.

6. Content and Intellectual Property

Content on the Service may include:

• Creator-approved media and travel content
• Structured travel guides and itineraries
• AI-assisted outputs and responses

Creators retain ownership of their original content.

All other platform content, including structured data and system-generated outputs, is owned or licensed by EpicTravel AI Sdn. Bhd.

You may not copy, reproduce, distribute, or exploit any content from the Service without permission.

7. User Contributions

Users and creators may contribute content, including insights, tips, and travel information.

By submitting content, you confirm that:

• You have the right to share the content
• The content does not infringe third-party rights
• We may use, display, and structure the content as part of the Service

8. User Accounts

If you create an account:

• You are responsible for maintaining the confidentiality of your account
• You must provide accurate and complete information
• You are responsible for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

9. Limitation of Liability

To the fullest extent permitted by law:

EpicTravel AI Sdn. Bhd. shall not be liable for:

• Travel disruptions, delays, or service interruptions
• Errors or omissions in travel information
• Losses arising from third-party bookings or services
• Any indirect, incidental, or consequential damages

Use of the Service is at your own risk.

10. Termination

We may suspend or terminate access to the Service at any time if users violate these Terms or misuse the platform.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Malaysia.

12. Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised "Last Updated" date.

Continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Contact Us

EpicTravel AI Sdn. Bhd.

Email: Enquiry@epictravel.ai